We are pleased to announce that we are now permitted to provide all dental procedures and services. Our communities have been through a lot over the last few months. Smile Center is committed to the safety of our patients and our team. We will do our best to accommodate your scheduling needs. We thank you for your understanding during this changing time.

We follow recommendations and guidelines made by the American Dental Association (ADA), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). This allows us to make sure that our infection control procedures are up-to-date and enables us to provide the safest environment for our patients and our team.

Smile Center has implemented additional safety precautions to help protect our patients and staff. We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between appointments.

Upon arrival at our office,
  • Call us before entering the building to let us know you have arrived. We will call or text you once the office is ready for you to enter.
  • We ask that patients enter the office unaccompanied.
  • A member of our team will meet you at the door to take your temperature with a contactless thermometer.
  • Every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon entry.
  • A COVID-19 questionnaire will be reviewed with you.

Clear plastic screens (sneeze guards) have been installed at the front desk to minimize exposure to airborne pathogens. Air exchange devices and new suction systems have been obtained and are being used to ensure the safety of patients and team.

Our doctors and staff will be wearing all of the recommended personal protective equipment (PPE).

Thank you for being part of our family dental practice. We value your trust and loyalty and look forward to welcoming you back.

Buffalo area patients can visit the Smile Center for a dental emergency

Patients can visit the Smile Center for a dental emergency, The Smile Center, Dr. Gordon Kent

An emergency is a situation that happens without notice. When patients experience a dental emergency, they need to see a professional as soon as possible to restore the smile to its original health and appearance. Buffalo area patients are welcome to contact Dr. Gordon Kent at the Smile Center. Our phone is monitored 24 hours a day, 7 days a week by a live person who can assist you with your problem. The individual can walk you through what to do until you can get into the office for a visit, and can also schedule same day or next day appointments.

Dental emergency situations

A dental emergency may vary from patient to patient, but they are situations that need immediate attention. Below is a small sample of dental situations which may require emergency services:

  • Knocked out tooth
  • Fixed restorations such as bridges, crowns, or fillings that have come out
  • Injury to the teeth or soft tissues of the mouth
  • Broken or chipped teeth
  • Consistent toothache that affects daily life
  • Sudden, unexplained pain in the mouth
  • Breakage of appliances such as full or partial dentures
  • Continued bleeding following oral surgery

What to do in a dental emergency

When a dental emergency arises, the first thing to do is call the Smile Center to speak to our live answering service. Our team can advise patients what to do and when they can come in for assistance, whether they are existing patients or not!

Dr. Gordon Kent can assist with dental emergencies

Dr. Gordon Kent and the skilled team of the Smile Center in Buffalo, NY are dedicated to helping patients even when issues occur outside of the regular business hours. Call 716-634-4090 or visit the practice at 4427 Union Road, Cheektowaga, Buffalo, NY to schedule an appointment or discuss emergency treatment.

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Excellent job all around! Very thorough; very professional. Thank you.